tag:blogger.com,1999:blog-6358302970697015002011-04-21T20:28:34.932-07:00Do you hate waiting 45 minutes to make a complaint via a call centre? Do you put up with bad or indifferent attitudes from so-called "service" companies? Why do white goods fall apart 1 day after the warranty expires? Why is it such a lottery to get what you pay for on time? And why do I have to take a half day off work to take a delivery that takes 5 minutes to make? Join my crusade to name and shame the worst offenders and to highlight the ones that go above and beyond expectations.The Grumpy Middle Aged Manhttp://www.blogger.com/profile/16758658896749294300noreply@blogger.comBlogger51100tag:blogger.com,1999:blog-635830297069701500.post-16108769661201903052009-01-16T20:20:00.000-08:002009-01-16T20:22:56.825-08:00Because...hand made goods are generally made by people who care about what they make. It is a vocation not just a "job". You therefore can pretty much guarantee GOOD service. Thats why!<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/635830297069701500-1610876966120190305?l=badservicerules.blogspot.com' alt='' /></div>The Grumpy Middle Aged Manhttp://www.blogger.com/profile/16758658896749294300noreply@blogger.com0tag:blogger.com,1999:blog-635830297069701500.post-81109691066674540932009-01-16T20:16:00.000-08:002009-01-17T04:18:08.213-08:00Spreading the word about The <a href="http://www.handmade-crafts.co.uk/">Hand Made Crafts</a> site. It is now 48 hours later and we have 48 fans on <a href="http://www.facebook.com/home.php#/pages/Handmade-Crafts-Directory-UK/56924774621">facebook for Hand Made Crafts</a>. Reciprocal links are flowing. Interest in the site is high. Probably time for some sleep!<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/635830297069701500-8110969106667454093?l=badservicerules.blogspot.com' alt='' /></div>The Grumpy Middle Aged Manhttp://www.blogger.com/profile/16758658896749294300noreply@blogger.com0tag:blogger.com,1999:blog-635830297069701500.post-66899998468167630952007-04-28T03:43:00.000-07:002007-04-28T03:48:19.524-07:00Not only do i get pestered every 5 minutes that I haven't answered my Voicemail, but when I do take the call, it says "Please dial 121 to listen to your message". But its 121 thats phoning!!<br />Why do I have to dial the same number to listen to the message? I know the answer but its still pisses me off!<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/635830297069701500-6689999846816763095?l=badservicerules.blogspot.com' alt='' /></div>The Grumpy Middle Aged Manhttp://www.blogger.com/profile/16758658896749294300noreply@blogger.com0tag:blogger.com,1999:blog-635830297069701500.post-75061141973201751702006-12-09T07:04:00.000-08:002006-12-09T07:06:46.645-08:00To give a balance on this site. Use dabs for PC peripherals.<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/635830297069701500-7506114197320175170?l=badservicerules.blogspot.com' alt='' /></div>The Grumpy Middle Aged Manhttp://www.blogger.com/profile/16758658896749294300noreply@blogger.com0tag:blogger.com,1999:blog-635830297069701500.post-4757778659834224562006-12-09T06:43:00.000-08:002006-12-09T06:47:29.090-08:00Need I say more. Probably the worst of all companies. When it was Cable and Wireless and you had a complaint - they paid for the call and it was picked up in under 5 minutes. Now you pay for the call and they take anywhere between 15-45 minutes to answer. Where is the incentive to get calls answered quickly?<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/635830297069701500-475777865983422456?l=badservicerules.blogspot.com' alt='' /></div>The Grumpy Middle Aged Manhttp://www.blogger.com/profile/16758658896749294300noreply@blogger.com0